FAQs

Where are your cables made?

Our cables are made in Oakville Canada using genuine Gotham Audio-Neutrik-Rean-Wattgate-Hubbell products.

Do you make custom cables?

We can make an assortment of lengths and configurations of cables. Simply send us an email and we can discuss design and price.

Where do you ship to?

We ship across Canada. We do not ship to the USA. Maybe one day 😊

Why a flat shipping rate of $12?

We feel it makes it easier and much more affordable to give a flat rate for shipping across Canada regardless of quantity of product ordered. 

What is your warranty policy?

We guarantee our cables for a period of 3 years of manufacturing defects. What this means if a solder or connectors fail’s we will repair or replace the cable at no charge. Return shipping costs of the cable will be the responsibility of the customer. Shipping of the repaired or new cable will be the responsibility of Bronte Cable Company.

What is your return policy?

Within 30 days of purchase you can return our product. Shipping cost will be responsible of the customer returning the product. Product will be inspected and provided product is in good condition a full return will be issued.